FAQ

Wuth Copenhagen was founded with a clear vision to create timeless, luxurious products that blend Scandinavian design with the finest natural materials. We are committed to offering the best of nature, using 100% natural fibers such as cashmere, silk, and wool.

We are based in Copenhagen, the heart of Scandinavia, where modern design meets traditional craftsmanship.

Wuth Copenhagen stands out by seamlessly blending luxurious materials like cashmere, silk, and wool with the understated elegance of Scandinavian minimalism and exceptional craftsmanship. We design timeless, exclusive pieces that transcend fleeting trends, prioritizing both functionality and aesthetics. Our focus is on creating items that are as practical as they are beautiful, setting us apart from brands driven by short-term fashion trends.

We accept credit cards, MobilePay, Apple Pay, split payment and other secure payment methods.

Yes, our digital payment methods are fully secure and monitored. All transactions are encrypted to guarantee your safety and protect your information.

We process orders promptly, but if you need to make any changes, please reach out to us as soon as possible, and we'll do our best to accommodate your request.

Please email info@wuthcopenhagen.com with your order number to cancel or edit your order.

We offer fast delivery, with your order arriving within 2-4 business days, depending on your location.

We offer flexible delivery options through GLS, allowing you to choose the most convenient option for you. You can have your order delivered directly to your home or opt to pick it up at one of the many GLS parcel shops near you. Both choices provide the flexibility to receive your order at a time that works best for your schedule.

Yes, you can easily specify an alternative delivery address at checkout if you'd like your order to be sent to a gift address or your workplace.

Returning products is simple with our return portal. Just follow the easy steps, and we'll take care of the rest, including processing your refund or exchange promptly.

Yes, we accept returns within 14 days of purchase, provided the items are unused and in their original packaging.

Once your return is received and processed, we will issue a refund to the original payment method used for the purchase.

We carefully select only the finest natural materials, including cashmere, silk, and wool, to ensure exceptional comfort and lasting quality.

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All our available products are listed on our website. If an item is out of stock, you can easily sign up for our Back In Stock notification to be alerted as soon as it's available again.

We recommend following our Care Guide, which provides expert tips on how to properly care for your products, including washing, storage, and preventing lint buildup.

Yes, we offer repair services to help extend the life of your products. Please contact us for more details on how we can assist with repairs and ensure your items stay in excellent condition.

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Shopping on our website is simple and convenient. Just select the products you love, and follow our easy checkout process. Enjoy a secure and fast payment experience from start to finish.

Yes, we offer pickup at our office in Copenhagen NV. Select 'Pick up at office' at checkout and you will be contacted when your order is ready for pickup.

You will receive an email notification with the details of your order, including the pickup address and available times, once your package is ready.